A practical session designed to help business leaders understand the role of an IT support provider and how to ask the right questions so that you can make a clear informed decision. This session focuses on: • Understanding the modern role of an MSP beyond break/fix • Evaluating providers based on security, operations, cloud, and AI readiness • Identifying red flags and run a structured MSP selection process Why Attend • Learn how to evaluate MSPs based on outcomes, not just cost • Avoid common risks and red flags that impact security and reliability • Leave with a practical framework you can apply immediately

A practical session designed to help business leaders understand AI and how it can impact their business and improve employee satisfaction and productivity. This session focuses on: • Clarifying what AI is and is not for small and mid-sized business • Exploring high-impact AI use cases across multiple industries and positions • Building and AI-ready culture with governance and a practical roadmap Why Attend • Cut through AI hype and understand what delivers value • Identify practical AI use cases for SMEs • Build confidence in taking first, low-risk steps with AI

A practical session designed to help business leaders understand the new security risks in the AI era and how best to mitigate that risk without breaking the bank. This session focuses on: • Understanding the evolving AI-driven threat landscape • Learning essential security controls for 2026+ • Preparing a 90-day security readiness plan Why Attend • Understand how AI has changed the security threat landscape • Learn which controls matter most for SMEs today • Develop a clear, prioritized security roadmap

A practical session designed to help business leaders understand the first steps in preparing for AI, specifically Copilot within their Microsoft tenant and within their organization. This session focuses on: • Preparing your Microsoft tenant for Copilot adoption • Exploring everyday Copilot use cases • Deploying safely with training and adoption metrics Why Attend • Understand what is required to deploy Copilot successfully • Se real-world productivity use cases across Microsoft 3656 • Learn how to roll out AI safely and responsibly

A session designed to build on the concepts outlined in Session 4 and introduce more advanced agentic development to begin to automate administrative and repetitive tasks. This session focuses on: • Designing advanced AI workflows and agents • Understanding governance and scaling considerations • Building and deploying your first AI agent responsibly Why Attend • Move beyond basic Copilot usage into advanced workflows • Learn the foundations of agentic development and governance • Understand how to scale AI responsibly across the organization